Quality & Compliance

Inspection-ready, every day.

Quality at CRONCOX isn't a department — it's the operating model. Our entire delivery is engineered to pass regulatory inspection without a moment's preparation.

Regulatory Framework

Aligned with the standards that actually matter.

ICH

ICH-GCP E6 (R3)

The foundation of all clinical operations at CRONCOX. Every team member is GCP-trained, certified, and re-trained annually. SOPs map directly to ICH-GCP principles.

FDA

21 CFR Part 11

Electronic records and signatures fully compliant. Audit trails are continuous and tamper-evident. System validation lifecycle documented (IQ/OQ/PQ).

EMA

EU Annex 11

Computerized systems aligned to EMA's Annex 11. Risk-based validation, supplier qualification, and change control built into every system.

GDPR

GDPR & Data Privacy

Patient data protection by design. Pseudonymization, lawful basis documentation, data minimization, and subject rights workflows in place.

CDSCO

New Drugs & Clinical Trials Rules 2019

Full alignment with India's CDSCO requirements under Schedule Y and the New Drugs Rules. SUGAM portal experience.

CDISC

CDISC Standards

CDASH for collection, SDTM for tabulation, ADaM for analysis. Define-XML and Reviewer's Guide built into every submission package.

Our QMS

A living, auditable quality management system.

CRONCOX's quality management system is built around continuous compliance — not annual scrambling. Internal audits, CAPA management, deviation tracking, and document control operate on rolling cycles.

Controlled SOP library (45+ active SOPs)
Annual internal audit program
CAPA management with effectiveness checks
Deviation tracking & root cause analysis
Change control board
Document control with version history
Vendor qualification & oversight
Training matrix & competency tracking
IT Security & Validation

Patient data, protected at every layer.

Access Control

Role-based access. Multi-factor authentication. Quarterly access review. Audit trails on all GxP system access.

Data Encryption

AES-256 at rest. TLS 1.3 in transit. End-to-end encryption for all PHI transfers. Encrypted backups stored offsite.

Backup & DR

Continuous incremental backups. RPO < 1 hour. RTO < 4 hours. Disaster recovery rehearsed quarterly.

System Validation

GAMP 5 framework. URS, FS, DS, IQ, OQ, PQ, and PVR for every GxP system. Continuous validation maintenance.

Audit Trail

Complete, tamper-evident, secure timestamped audit trails on all data changes. Per 21 CFR Part 11 §11.10(e).

Business Continuity

Documented BCP, regular tabletop exercises, geographically separated data centers, and 24/7 incident response.

Standards Alignment

Certifications, frameworks and standards we follow.

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